Maharashtras ‘Aaple Sarkar portal’ set for restart after four-day shutdown
After being offline for four days due to technical snags, the Maharashtra government’s ‘Aaple Sarkar’ web portal used by citizens to access a range of public services—is expected to return to normal operations by Saturday morning. The portal has been closed since the night of April 27, disrupting access to essential services such as caste, domicile, and income certificates, scholarship applications, and registrations for competitive examinations, including those conducted by the Maharashtra Public Service Commission (MPSC).Widely used across urban, semi-urban, and rural areas, the platform is also accessed through Village Level Entrepreneurs (VLEs) at Aaple Sarkar Seva Kendras. A high-level review meeting was held on Friday by Ashish Shelar, Minister for Electronics, Information Technology, and Artificial Intelligence, along with senior IT department officials to assess the situation. A special committee comprising IT experts, technology leads, and engineers has been formed to identify the root cause and implement a long-term solution. “The committee has completed its preliminary inspection, and measures are being implemented after diagnosing the technical glitches. Necessary upgrades are also being made during this process to make the portal more secure, stable, and faster. Additionally, technical guidance is being sought through coordination with the Indian heads of international technology companies such as Microsoft, Dell, and Commvault,” said an IT department official. Shelar said all relevant systems and expert teams are working round the clock to restore services. “Aaple Sarkar is a vital digital platform that serves as a focal point for service delivery to the citizens of the state. To overcome the current technical difficulties, all concerned technical agencies are working on a war footing. Special emphasis is being placed on making the system more efficient, secure, and capable of providing uninterrupted service. Explicit instructions have been issued to restore the portal at the earliest to provide citizens with more efficient, fast, and seamless services,” he said.
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