Is DoorDash down? Food delivery platform shares latest update after widespread outage in US

Food delivery platform DoorDash experienced a widespread outage on Tuesday morning, with more than 36,000 users reporting issues at the peak of the disruption. The company later confirmed that the problem had been resolved and said it was working to address any affected orders and Dashers.FILE PHOTO: A Doordash delivery bag is seen in Brooklyn, New York City, U.S., May 9, 2022. REUTERS/Andrew Kelly/File Photo(REUTERS)Food delivery platform DoorDash appeared to be back online on Tuesday after tens of thousands of users reported issues accessing the service earlier in the day.According to outage-tracking website Downdetector, reports of problems with the platform surged during the morning hours, affecting users across several major US cities.More Than 36,000 Reports LoggedAt its peak, DoorDash received more than 36,000 user-reported outage complaints at around 10:20 a.m. ET on June 16, according to data from Downdetector, which monitors service disruptions in real time.The outage came during the late morning hours, just ahead of the lunch rush, when many customers rely on the platform for food deliveries.Reports on Downdetector indicated that users were experiencing difficulties accessing various parts of the service, prompting a sharp spike in complaints within a short period.Company Says Issue Has Been ResolvedDoorDash announced that the issue had been fixed.In a post on X, the company wrote:"Heyyyy...how y'all doin....""We've resolved the issue and are working hard to correct any impacted Dashers and orders ASAP. We are SO sorry."DoorDash also advised users who continued to face issues or had concerns related to orders affected by the disruption to contact its customer service team.About the AuthorAnjali ThakurAnjali Thakur is a Senior Assistant Editor with Mint, reporting on trending news, entertainment and health, with a focus on stories driving digital conversations. Her work involves spotting early signals across news cycles and social media, sharpening stories for SEO and Google Discover, and mentoring young editors in digital-first newsroom practices. She is known for turning fast-moving developments—whether news-driven or culture-led—into clear, tightly edited journalism without compromising editorial rigour.<br><br>