AMC down, customers report issues after Dune 3 tickets go on saleMany users started reporting issues that they came across while using the cinema chain's app on Tuesday, 18 August.
AMC's digital services came under strain on Tuesday as fans rushed to book tickets for Dune: Part Three, triggering a sharp increase in reports of problems with the cinema chain's website and mobile application.AMC down, customers report issues after Dune 3 tickets go on saleMany users started reporting issues that they came across while using the cinema chain's app on Tuesday, 18 August. The outage happened on the day when the tickets for Dune 3 went live.The disruption began around midday ET, coinciding with the scheduled release of tickets for Denis Villeneuve’s highly anticipated sci-fi sequel. According to Forbes, more than 1,000 outage reports were recorded on Downdetector, with the majority relating to AMC’s mobile app.The disruption quickly attracted attention online, with ‘AMC down’ trending on Google as customers searched for information about the apparent outage.The timing of the problems led to widespread speculation that the enormous demand for Dune 3 tickets was responsible for the disruption. Fans had been warned to expected heavy traffic, with a Reddit discussion about the sale predicting that AMC's website could struggle whe tickets became available. Tickets were scheduled to go on sale at 12 pm ET on Tuesday.
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